| We are proud to offer great customer service and information to help you become as knowledgeable about PlushSacs as possible. This page is designed to answer questions about PlushSacs and our policies. If you have a question that can't be answered on our website, feel free to email us at info@plushbeanbags.com |
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| What is your Warranty on PlushSacs? |
| We are so confident in our product and the quality of the materials
that we offer a lifetime warranty on all of our PlushSacs. Our Sacs will
stay fluffed for life and will never go flat. The warranty covers any
manufacturing defects for the cover and sac. If anything goes wrong
with your sac please contact us and let us know. We will replace the
sac with a new one. Our sacs never go flat or leak, ever. |
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| Do you sell your covers separately? |
| Our PlushSac covers are durable and very soft. They will add to any bean
bag or foam filled sack, but we recommend buying a complete PlushSac
because of the perfect fit. We do sell the covers separately. If you
would like to purchase a cover separately please view our "covers only"
for prices and shipping info. |
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| What is your return policy? |
| We know you will be completely satisfied with your PlusSac. If for any
reason you would like to return your PlusSac or maybe exchange for
another size just let us know. Any defective product can be returned
for full refund minus shipping costs. Please contact us within 30 days
with any problems or concerns with your PlusSac. We will issue you a
Return Authorization Number and product will be replaced or refunded
depending on the situation. We have high customer service standards, so
if you are unhappy in any way please contact us with your concern. |
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| How long does it take to ship? |
| We ship the product out within 3-5 days. We ship using UPS Ground which
generally takes 5-7 days depending on your location. In some cases it
takes less time. We can send you the tracking number so you can find
out when it will be delivered. We get them out to you as soon as we can
because we know your excited to get your PlushSac. |
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| If you didn't find the answer to your question please email us or call and we will answer your questions, Thanks! |
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